Help & FAQ — ADD WITTE

What is an ADD WITTE ID?

ADD WITTE ID is your unified account. With one account you can access all of our service — Lonex, Libatik, rapidSaveCloud and everything still to come — simply and securely. Create yours right now.

How do I create an account?

You can create your ADD WITTE ID in just a few seconds with a valid email (we will send a verification code to this email) and a password. Create your ADD WITTE ID here.

How do you secure my login details?

We protect your login details using industry-standard security measures. Passwords are never stored in plain text, we rate-limit login attempts, and allow you to see each device connected to your account in your dashboard.

How do I reset my password if I forget it?

Go to the ADD WITTE ID sign-in page and click "Forgot password?", or head straight to reset your password. Enter the email on your account and we'll send a unique, secure reset link, valid for 1 hour.

How does the 4-digit code transfer work?

It's as simple as it sounds:

1. Drag and drop (or select) your file in rapidSaveCloud.
2. The app instantly generates one unique 4-digit code.
3. On your other device, open rapidSaveCloud, type that code, and the download starts. No email or account needed!
Send your file now.

How long are files stored on rapidSaveCloud?

Temporary shares are kept for a fixed period of 7 days (168 hours). A background cleaner then permanently removes expired data to free up space and protect your privacy.

Is there a file size limit for uploads?

To keep things fair and fast for everyone, the upload limit is 10 MB per file through the cloud. For larger files, P2P handles them device to device.

What does ADD WITTE do?

ADD WITTE aim to offer the software that should have existed but no one thought of it or made it well. You can learn more about us here.

Where are your servers located?

All of our infrastructure is hosted in Germany, Europe.

How can I contact the ADD WITTE team?

Send your questions, comments or suggestions to contact@addwitte.com. Our team replies within 24–48 business hours.

How do I report a bug?

Found a bug? Send us a note at the email address in the product's footer. We're always eager to fix things fast, so don't hesitate to reach out - bonus points for screenshots and detailed steps!

Where can I check service status?

We don't have a status page yet, so best way to know is by using the product! But don't worry, we plan adding one soon.

What is Libatik?

Libatik is our upcoming movie picker. Swipe what you and your people have seen, and get AI picks the whole room can agree on. No more "I don't know, what do you want to watch?".